EY Digital Consultant - Senior Associate/Manager, Advisory in All, Singapore

Title: Digital Consultant - Senior Associate/Manager, Advisory

Location: SG-All-Singapore

Job Number: SIN0030Y

At EY Digital, we are a team of creative and inspiring designers, developers, and strategic thinkers that partner with our deep analytics team (EYC3) and strong Customer Research team (EY Sweeney) to focus on the business and employee experience implications of digital-first for our clients.

About the opportunity

Digital Consultants at EY Digital are the engine room of our business, working on the front lines with our client, colleagues and third-parties to transform businesses. Digital Consultants work across industries and markets, cross-pollinating the best of digital, customer, strategy and technology to design, build and run the businesses of tomorrow. They traverse the digital spectrum from strategy and innovation, through to experience transformation and digitization of operations. No two days are the same.

Digital Consultants embrace an achievement focused culture within EY Digital, living EY’s core values, and positively influencing our culture more widely through the collaborative engagement of other internal teams to deliver leading practice digital strategy, innovation, customer experiences and digital operations.

In delivering leading edge digital-first solutions for our clients, Digital Consultants work in close partnership with multi-disciplinary team members to deliver project objectives through structured planning while being design and customer led, leveraging best practice delivery methods (Agile, Lean, etc.).

Key Responsibilities:

  • Feel excited working with multiple parts of the businesses across multiple industries, solutioning and delivering complex digital solutions

  • You find yourself always wanting to innovate and shape the industry, wanting to differentiate

  • You have been known to be able to understand both sides of a coin, the business aspect and the technology aspect of things

  • You believe that Design Thinking is the way to go in everything that we do

Skills and Attributes for success

  • You always see yourself as someone who likes being near the businesses and is always passionate about looking for opportunities in turning day to day business challenges into digital solutions

  • You enjoy communicating with people from various background and skill sets across an organisation, and has always been great at communicating an idea or POV across various channels and mediums

Qualifications:

To qualify for the role, you must have:

  • Minimum of three years' experience as an internal or external consultant working on business transformation, product, operations and/or technology projects in a digital environment

  • Experience of multi-channel digital environments having worked in professional services and/or customer focused companies

  • Skilled in all aspects of Design Thinking including user research, functional requirements definition, business process analysis, business modelling, and workshop design and facilitation

  • Working knowledge of the full lifecycle of software development

  • Strong Business Analysis experience combined with strong knowledge of one or more of Digital/Ecommerce/Financial Services/Life Sciences/Telco

  • Detailed knowledge of creating user stories/requirements definition/acceptance criteria using agile tools and techniques

  • Deep understanding of either Ecommerce, CRM or Content

  • B2B and B2C exposure

  • Some prototyping / wireframing knowledge and experience

  • Experience of developing and documenting user stories and epics

Ideally, you’ll also have

  • Excellent communication and stakeholder management skills

  • Ability to work in a collaborative and client-facing environment

  • Experience of working with or as part of a scrum team

  • Advanced degrees relevant to digital delivery.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What working at EY offers

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance . We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

  • Support, coaching and feedback from some of the most engaging colleagues around

  • Opportunities to develop new skills and progress your career

  • The freedom and flexibility to handle your role in a way that’s right for you

About EY

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. So that whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world. Apply now.