IHG Director of Sales - Holiday Inn Express Singapore Orchard Road (590022) in Singapore City, Singapore


What's your passion? Whether you're

into snowboarding, shopping or salsa dancing, at IHG we're interested in

YOU. We love people who apply the same amount of care and passion to their jobs

as they do to their hobbies - people who put our guests at the heart of

everything they do. And we're looking for more people like this to

join our friendly and professional team.

Holiday Inn Express Singapore Orchard Road is the first Holiday Inn Express

in Singapore. It is the smart choice for savvy business and leisure

travellers. Holiday Inn Express Singapore Orchard Road is a 221 bedroom

Hotel located in the heart of Singapore's best-known retail, entertainment

and residential district - Orchard Road and is just steps away from the

Somerset MRT.

Holiday Inn Express offers guests comfort and convenience at a great

value including complimentary Breakfast and Wi-Fi during their stay. In short, we offer our guests

everything they need but nothing they don't.

Join us as a Director of Sales (Holiday Inn Express Singapore Orchard Road & Holiday Inn Express Kota Kinabalu - Pre Opening) in Holiday Inn Express Singapore Orchard Road! The duties and responsibilities are:


Directs all sales activities for Sales Managers to ensure they meet the

goals of the Revenue Plan


Attends major travel functions to promote sales for the hotel


Conducts weekly reviews of sales personnel activity to ensure targets

and sales objectives are being met. Produces monthly Sales reports and



Produces the Annual Revenue Plan in conjunction with Sales and Marketing

Budgets and forecasts


Produces, implements and monitors action plans to ensure Revenue Plan

objectives are achieved


Analyses current and potential markets/trends, coordinates all

activities to maintain and increase revenue through added business volume and

increased rate


Works with the Director of Finance in the preparation and management of

the department’s budget. Duties include:


Assist in the preparation of the annual budget

o Monitor, analyse and report variations from the budget

o Manages the Department’s expenses

o Makes pricing



Works with the Human Resource to ensure the departmental performance of

staff is productive. Duties include:

o Plans

for future staffing needs

o Recruits in line

with company guidelines

o Prepares detailed

induction programmes for new staff

o Maintains a

comprehensive, current and guest focused set of departmental standards and

procedures and oversees their implementation

o Ensures training

needs analysis of sales staff is carried out and training programmes are

designed and implemented to meet needs

o Conducts probation

and formal performance appraisal in line with company guidelines

o Maintains up to

date staff records and approves leave requests etc

o Coaches, counsels

and disciplines staff, providing constructive feedback to enhance performance

o Regularly

communicates with staff and maintains good relations


Develop and maintain relationships with key clients and outside contacts

in order to produce group and/or convention business, to include room sales,

food & beverage sales, and catering/banquet services.


Schedule conventions and/or business group activities at the hotel and

coordinate with other hotel-level departments to facilitate services agreed

upon by the sales office and prospective clients.


Meets with guests from major producers/organizers of big events staying

in the hotel to ensure customer satisfaction

o Makes

pricing decisions


Procures new and repeat business for the hotel


Creates and implements special programmes to achieve greater

productivity through:


Increasing average rate


Increasing occupancy


Increasing business volume during difficult periods


Manages key accounts


Oversees the selling and servicing of group business


Co-ordinates the development of all promotional material


Provides direction on and conducts market research


Monitors competitor activities


Maintains close liaison with Regional/ Corporate Sales teams and those

of other IHG hotels to ensure the hotel receives proper corporate

consideration, direction and support


Ensures the hotel is represented as an active member of the local

community through association membership


Coordinates sales and promotes business for other InterContinental

Hotels within the region.


Interacts with worldwide regional sales offices with particular

attention to local office


Plans and executes sales trips to major market areas


Establishes and continuously updates mailing lists


Organises and attends major sales/Public relations related functions

within the hotel

In return for your hard work, you can look forward to a highly competitive salary and benefits package , including:-

  • Duty Meals

  • Birthday Off

  • Medical Benefits

  • Dental Benefits

  • Insurance Coverage

  • Special Employee Rate at all IHG Hotels worldwide

  • Room to Grow Opportunities

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Holiday Inn Express brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 5000 hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to Holiday Inn Express and IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com at http://www.ihg.jobs/



Requirements for this role include:

· Minimum Bachelor’s Degree or equivalent in Sales or related field

· Minimum 3 Years of related work experience, with supervisory role

· Knowledge in Business and Business Trends

· Must be conversant in English.

Job: Sales

Location: Singapore-Singapore City

Requisition ID: SIN002368