Dell Advisory Systems Engineer in Singapore, Singapore

Job Description:

Advisory Systems Engineer - Global Accounts

General Summary

Provides high-level technical expertise in support of pre-sales activities in the assigned market. Assists in the analysis, design and development of fully integrated technology solutions. Technical emphasis is on hardware capabilities, software requirements and systems integration. Makes technical and sales presentations to customer's technical staff and senior management. Understands Dell EMC and competitive technology and business applications within the assigned market. May assist in the development of responses to customer requests and proposals as required. Conducts research, answers questions and removes objections that arise in a sales campaign.

Responsibilities :

  • Develops and manages relationships with Customers (especially key technical stakeholders), Partners and Dell EMC Internal resources. Has numerous good relationships within the assigned territory. Seen as Trusted Advisor by key people within the customer base. Builds relationships that have a preference for Dell EMC. Develops allies.

  • Able to plan part or all of a technical sales campaign and execute against that plan. Participates or leads RFP/Proposal preparation when required with strong matrix management approach. Using Dell EMC resources well - Specialists, Management, CQC etc. Be able to build and execute a robust POC / Eval / Partner Development plan.

  • Can listen and question in a consultative manner on Customer technical (and business) situation and issues and can identify key opportunities for Dell EMC to impact. Able to identify "what's not being said", and determine competitive undercurrents and customer preferences

  • Successfully builds relationships with the account team, partners and customers in support of sales team objectives and engages and leverages corporate resources, abilities, budgets and personnel as appropriate. Leads technical sales calls.

  • Communicates well and can present ideas logically and with impact on Dell EMC's Value, Solutions & Products.

  • Qualifies sales opportunities in the terms of customer technical requirements, competition, decision making process and funding.

  • Has an appropriate knowledge and understanding of Dell EMC's Direction & Strategy, Value, Solutions and Products, Tools & Processes. Builds cost effective solutions / configs. Can do demos

  • Has a good understanding of key customers' business & associated industry trends in the assigned territory. Understands functions and information infrastructure implications of major applications being used in customers' environments and industry.

  • Has solid IT technology foundation, covering technology areas such as Database and BI/DW, Virtualization, Networking, Security, Middleware, Architectures etc.

  • Is Accountable for self-organization, deal by deal and Quarterly/Annual performance vs. goals. Takes responsibility for mistakes and corrects behavior. Gets tasks done on time and with quality.

  • Takes responsibility for own self-development and makes progress. Proactively initiates activities to drive advantage and/or reduce competitive threats. Willingness to take on new assignments and learn new things. Passionate about Dell EMC and making things happen.

Qualifications and Experience

  • 8 - 12 years of related experience.

  • A minimum of 10 years of professional experience within APJ markets managing Global Account, with strong preference for candidates within Storage and Cloud based Products.

  • Customer focused with ability to influence others and work collaboratively.

  • Cross-functional Skills with good communication skills.

  • Ability to work effectively with senior management in a matrix environment.

  • Ability to influence others to achieve results. Results driven, Leadership Skills and customer focused.

EMC Values:

When you choose our company, you join a diverse world of innovative thought leaders. At our core is a commitment to workplace diversity, the sustainability of our planet, and community corporate involvement. We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities-all to create a compelling and rewarding work environment.

Critical Hiring Criteria:

Functional Area(s):




Business Unit:



Singapore - Singapore