T. D. Williamson, Inc. Applications Engineer II in Singapore, Singapore
Provide technical assistance to Service Center Coordinators/Managers in response to any special request related to the HT&P equipment and to facilitate the successful completion of jobs according to TDW standards.
Technical assistance (80%)
Analyzes the customer request from a technical point of view and confirms the feasibility of the operation, involves the Engineering department if needed,
Determines the optimum and safer solution to execute every HT&P intervention,
Determines if specific equipment needs to be produced or modified for HT&P interventions and assists the Engineering department if needed;
Provides GA drawings/drafting of STACK-UP drawings for HT&P special technical applications
On specific request, conducts on-site pre-job assessments to identify clients’ requests, solve technical troubles with TDW equipment and provide specific answer to each customer,
Assists the Service Centers Coordinators/Managers in the preparation of quotes to ensure practicality and profitability of the projects involving special applications;
Monitors equipment quality standards through FPRs review, investigates problems and recommends required corrective actions and preventive measures,
Supports HT&P field applications by serving in an advisory and operational capacity as required ensuring that jobs are completed within corporate guidelines at minimal delay and cost and with maximum safety,
Remains current on new development, policies and procedures relating to equipment and operational/maintenance techniques and implements changes as necessary,
Ensures compliance with established quality control/assurance procedures while performing all the HT&P related processes.
Preparation of special application related jobs on time and according to customers’ specifications (20%)
Receives and processes FEAP service centers’ requests in a timely manner for the assigned territories,
Analyzes jobs from a technical point of view by using customers technical specifications,
Liaises with the Service Center Coordinators/Managers to review client specifications,
Establishes equipments lists for special applications according to TDW standards and customers’ specifications,
Creates methods statement according to the TDW procedures,
Coordinates the design and fabrication of special equipment and modifies existing equipment in collaboration with the Engineering departments.
Relationships with others:
Reports to the Operations Manager,
Works in close collaboration with the Service Center Coordinators/Managers,
Liaises with the different departments like Engineering, Central Services Groups, Traffic, Quality and workshop as well as with the TDW technicians and/or technical responsible of customers to ensure the success of our jobs.
Finds solutions to answer customers’ special technical challenges,
Finds the most appropriate equipments to provide rapid response to Customer’s special needs.
Mechanical engineering degree or equivalent by experience,
Application engineering background is a strong asset,
Sound knowledge of TDW products range and technical capabilities,
Experience with AutoCAD or any other engineering software required,
Good interpersonal skills,
Strong organization skills and rigor.
Posting Title: Applications Engineer II
Position ID: Position-15814
External Company Name: T. D. Williamson, Inc.
External Company URL: http://www.tdwilliamson.com/en/