Fairmont Conference Services Manager in Singapore, Singapore

Primary Location

Hotel Overview: Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall Mass Rapid Transit (MRT) train station and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels offer a distinct collection of 15 lifestyle and dining choices, cutting-edge meeting space at Raffles City Convention Centre and one of Asia’s largest spas, Willow Stream Spa.

Conference Services Manager

This is a Shared Service position and supports both Fairmont Singapore & Swissôtel The Stamford. The Conference Service Manager is to service group files from Room Sales; he/she will also provide assistance for the Conference Services department.

Summary of Responsibilities: Reporting to the Director of Conference Services, responsibilities and essential job functions include but are not limited to the following:

  • To conduct site inspection for Conference events together with MICE Manager
  • To establish rapport and maintain contact with clients to encourage repeat business
  • Prompt response (within 24 hours) to all forms of inquiries
  • Responsible for organization and supervision of assigned convention events from date of booking to departure, including meeting requirements, guestroom requirements, guestroom pick-ups, food & beverage, etc
  • To ensure contract is signed with proforma invoice of initial deposit and prepayment schedule is sent out by respective MICE Manager
  • Responsible for sufficiently “washing” room block and food & beverage covers for each convention event in order to ensure a more accurate forecast
Employee Status

List of Core Qualifications:

  • High school diploma or hospitality management degree

  • Minimum of three years experience in hotel catering & planning.

  • Additional experience in the hospitality industry i.e. sales an asset


Whether you’re launching your career or seeking meaningful employment, we invite you to visit: www.fairmontcareers.com or www.swissotel.com/EN/Careers/RECRUITMENT/join+us.htm to learn more about Fairmont Hotels & Resorts and Swissôtel Hotels & Resorts and the extraordinary opportunities that exist.


At Fairmont Singapore and Swissôtel The Stamford we offer our guests the finest hospitality experience in each of our destinations. Your contribution is important to the success of our Company and we are committed to providing an environment that will foster and reward your efforts. Our teams around the globe endeavour to provide a safe, attractive and dynamic working environment, which will encourage you to take initiative and demonstrate your best abilities. Together we design career plans and unveil new professional perspectives through our various development programs, and with your contribution you will help make your ambitions real. An exciting future awaits!

Primary Location: Singapore-Singapore-Fairmont Singapore & Swissôtel The Stamford

Employee Status: Regular

Job Level: Management / Supervisory

Schedule: Full-time

Shift: Day Job

Travel: No

Closing Date: 03.Jul.2017, 10:59:00 PM

Req ID: VAA01331