Microsoft Corporation Digital Architect in Singapore, Singapore


Role Purpose:

The Architect (Digital) help customers define and deliver Digital Transformation journeys, by connecting the power of new digital economies, through a collaborative and relationship-based approach. The Architect (Digital) Dreams, Designs and Delivers transformations programs through an information insight, industry focus and business transformation experience to help our customers to change the way they engage with their own customers, to enable them to empower their employees and to help them to transform their products while they optimize their operations. The Architect (Digital) bring their expertise, applies leadership, executive maturity and executive communication skills to remove barriers and helps our customers’ senior leadership teams to align better in their shared vision of how their digital transformation vision and journey looks like. They also drive a program of change to build the digital business and oversee the execution plan to ensure results.

Key Responsibilities:

Digital Advisor: The Architect (Digital) will unlock and accelerate unique customer value creation at the intersection of business, end user experience and technology to get customers started on their digital journey. The Architect (Digital) use the Book of Dreams to document customer’s digital vision and journey, lead the creation of a digital transformation unit that includes Microsoft and customer team that will make it happen. The Architect (Digital) develop a Service Delivery Plan and Implement an Inclusive Design approach to: Reimagine (research, envision, design), Roadmap (plan, prioritize, produce), and achieve business Results (adopt, measure, realize)

Change Leadership and Adoption: Accelerate customers toward their business goals by helping them to realize their Digital Transformation vision. Provide experience and leadership capabilities to ensure a proper digital transformation governance model to lead the change, measure the progress, track the benefits capitalized and implement executive decisions rapidly

Be a Services Role Model: Strong Leadership of the Architects Community. Build your brand internally and externally. Mentor other Architects (Digital). Generates a diverse and inclusive workgroup environment, demonstrating cross group collaboration

Business to Technology Strategy: Drive solutions/design wins by performing Governance across the portfolio to ensure Quality outcomes. Clearly demonstrates the Domain Delivery Resources and the One Account team drives return on investment (ROI) for customers and partners whilst aligning to Microsoft goals

Experience Required:

Our Digital Advisors know their customer’s business, the industry in which they operate, and how Microsoft can help them drive their Digital transformation. The broad scope of responsibility of this role requires a solid understanding of both business and technology strategy, a principled approach to broad digital transformational challenges and opportunities including strong leadership and people skills. They also share a common set of characteristics and bring the experience that will drive innovation and customer value leveraging the following:

• 15+ years of professional experience, including technical and/or business consulting

• Broad understanding of the technology industry, including current and emerging Digital Solutions, and experience managing technology-enabled business change within one or more vertical industries (i.e., Financial Services, Retail, Manufacturing, Public Sector)

• Executive presence, including ability to hold CXO level discussions, and executive-level, exceptional interpersonal, verbal, written and presentation skills

• Ability to generate trust, build alliances, and orchestrate interdisciplinary teams to the benefit of customers

• Situational awareness to adapt and solve challenges from a business and technology perspective

• Ability to balance strategic thinking with pragmatic operational execution and delivery, including the coordination of relevant resources

• Empathy, curiosity, and desire to constantly improve, acquire new skills and drive for results

• Consistent record of delivering business value, by bringing the benefits of technology to transform their business

• Ability to conceptualize, launch and plan the delivery of digital-enabled business change projects

• Passion for technology, business, market trends and, specifically, the Customer

• Experience implementing key Microsoft, or related technologies, with a preference for depth in Cloud and IoT

• Ability to become an advocate for Microsoft’s vision and value proposition, and diverse offerings, by conceptualizing, planning and leading implementation/adoption of Microsoft technologies

• Recognized innovator with strong storytelling abilities to inspire growth mindset for the teams and the customers Customer service & support