Citi GCG - Credit Card Product Manager in Singapore, Singapore

  • Primary Location: Singapore,Singapore,Singapore

  • Education: Bachelor's Degree

  • Job Function: Product Management

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: No

  • Job ID: 17039144

Description

Job Description:

This role will be responsible for Citi Credit Card product, driving Citi’s continued market leadership.

Key responsibilities of the role include:

  • To drive acquisition, activation, issuing sales, sales share, NPS and other business goals

  • To ensure exceptional and consistent delivery / execution of product and portfolio programs

  • To drive brand goals such as unaided brand awareness and prime card

  • Deliver sharp and differentiated product proposition, keeping ahead of the competition, and aligning to global / regional guidelines & framework

  • In charge of conceptualization, planning, execution and managing of all marketing activities related to the card

  • Work closely with multiple internal / external stakeholders like Marketing, E-business, Legal, Compliance & Decision Management etc.

  • Own the entire card customer journey from initial engagement through to retention

  • Management of overall product P&L and key drivers including issuing sales growth, market share and expenses

  • Deliver client excellence, achieving leadership in NPS

  • Run business in control with laws, regulations and our own policies to protect the brand and the franchise

Qualifications

Qualification:

  • Graduate, preferably in business development or sales or marketing or related discipline

  • Minimum 4 years working experience in the above discipline

  • Strong negotiation and interpersonal skills

  • Strong written and oral skills

  • Strong presentation and report writing skills

  • Has initiative, is self-motivated and resourceful

  • Ability to work independently and driven for results

  • Good analytical, financial skills