Citi GCG - Regional Lead - Business Analytics & Insights - Retail Banking in Singapore, Singapore
Primary Location: Singapore,Singapore,Singapore
Education: Bachelor's Degree
Job Function: Decision Management
Shift: Day Job
Employee Status: Regular
Travel Time: No
Job ID: 17028444
Provide analytic support to the business teams, understand the business context,
formulate and execute appropriate analytical approach to address the business situation.
Develop/own comprehensive end to end solutions to address business problems.
Drive innovative analytical approaches across the broader team and conceptualize and execute solutions to ambiguous problems.
Independently manage end to end partner communication.
Ability to lead the retail business analytics practice across 17 countries and directly manage the centre of excellence in India.
Deep understanding of retail bank analytics and ability to identify the best analytics solutions to business problems
Ability to streamline and standardize processes and visualize the end state and clearly articulate the benefits to senior management.
Build effective teams to deliver on business priorities. Decompose business priorities into candidate projects.
Consult with partners to initiate project aligned to business needs. Manage the project pipeline to ensure prioritization and resourcing.
Establish a structured interaction model with the partners.
10+ Years exposure to Financial Services
Candidate with prior experience in direct business roles will be preferred.
Strong Analytical Skills:
Proficient in Formulating Analytical methodology, identifying trends and patterns with data
Business Impact Analysis
Hypothesis testing, Knowledge of Segmentation
Tools and Platforms:
Proficient in MS Excel, Powerpoint
Basic understanding in SAS, SQL
In-depth understanding of Customer lifecycle Management within the retail bank domain:
Customer servicing & understanding customer touch points
Build high performance teams
Act as a Change leader
Coaching and Mentoring team members
Interviewing skills and precision questioning
Working with Ambiguity
Strong project management skills