General Electric HR Analyst in SINGAPORE, Singapore

Role Summary:

About Us:

Baker Hughes, a GE company (NYSE:BHGE) is the world’s first and only fullstream provider of integrated oilfield products, services and digital solutions. Drawing on a storied heritage of invention, BHGE harnesses the passion and experience of its people to enhance productivity across the oil and gas value chain.

BHGE helps its customers acquire, transport and refine hydrocarbons more efficiently, productively and safely, with a smaller environmental footprint and at lower cost per barrel. Backed by the digital industrial strength of GE, the company deploys minds, machines and the cloud to break down silos and reduce waste and risk, applying breakthroughs from other industries to advance its own.

With operations in over 120 countries, the company’s global scale, local know-how and commitment to service infuse over a century of experience with the spirit of a startup – inventing smarter ways to bring energy to the world.

Follow Baker Hughes, a GE company on Twitter @BHGECo, or visit us at BHGE.com.

Role Summary:

Opening for HR Analyst based in Singapore. The position plays a vital role in the organization as they are primary point of contact for employees, internal partners and third party vendors. The successful applicant will manage the day to day requests and inquiries of employees in relation to HR in general and other domains including(but not limited to) payroll, benefits, HR systems, policies and processes.

Essential Responsibilities:

  • Provides quality customer service to Employees and other Business partners in response to inquiries made via phone, email or employee portal through:

  • Usage of procedures, policies, knowledge database and other reference materials to assist in answering inquiries

  • Identifying and escalating inquiries that are complex or requires further action by other internal partners

  • Accurately logs-in all cases received via phone or e-mail into the case management system

  • Collects and validates required data prior to processing employee and organizational transactions (i.e. promotions, terminations, salary changes, etc.)

  • Liaison with the relevant person, team or department to be able to obtain necessary information to carry out the actual process

  • Ensures compliance of the company and the country’s local laws (where the company is operating) in all processes and requests handled

  • Meet established Service Level Agreement and Key Performance Metrics standards

  • Participates in continuous improvement , projects and other ad hoc responsibilities as assigned

Qualifications/Requirements:

  • Bachelor's Degree or equivalent experience.

  • Entry Level

Desired Characteristics:

  • Knowledge of fundamental concepts, practices and procedures of human resource field.

  • Excellent verbal and written communication skills.

  • Must be a team player.

Locations:

Singapore

Baker Hughes, a GE company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Learn more at https://www.eeoc.gov/employers/upload/posterscreenreader_optimized.pdf

Locations: Singapore; Singapore; SINGAPORE

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer at http://www1.eeoc.gov/employers/upload/eeocselfprint_poster.pdf . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.