Citi ICG FX Pricing Specialist in Singapore, Singapore

  • Primary Location: Singapore,Singapore,Singapore

  • Education: Bachelor's Degree

  • Job Function: Technology

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: No

  • Job ID: 16028350


Job Purpose:

Citi is the leading providers of Foreign Exchange and Local Markets trading systems. We are seeking highly motivated candidates to provide Operational Support for the G10 & Local Markets FX Pricing systems and infrastructure. The candidates will form part of an elite group of specialists who will be collocated with the developers and business in the trading centres.

The candidates are expected to join a busy support group, focussing on the price generation and distribution platforms which support Citi’s award single dealer platform and associated products. The support will be delivered in-line with the Citi Markets Production Services objectives of platform stability, efficiency and operational effectiveness. Responsibilities will include partnering closely with the application development and quantitate analysts who are designing and building next generation price offering systems. We are looking for individuals who understand the software development lifecycle and feel comfortable troubleshooting at code level, conversing fluently with developers, sysadmins, infrastructure specialists and business stakeholders.

The Candidate must be able to work effectively across a diverse technology organisation, using excellent communication skills to keep partners and clients informed on technology issues.

A proven track record of delivering operational support or software development in global financial sector and knowledge of trading systems and infrastructure support is essential.

Job Background/Context:

The FXLM Production Support team works closely with Sales and Trading partners to provide excellent support services to internal and external clients. We work in partnership with application development, support partners and global technology infrastructure and engineering teams to deliver an efficient and stable platform to enable and facilitate FXLM Trading operations.

Key Responsibilities:

  • Partner with Application Developers to provide Operational Support for the Citi FX Pricing Platform

  • Work as a bridge between application development teams and infrastructure support teams, to drive platform stability

  • Active engagement with development and partner support teams to drive a culture of efficiency and operational excellence

  • Respond to technology events and incidents in a swift and effective manner to maximise service availability

Key Relationships:

  • Global/Regional production management team managers and team members

  • Global/Regional development leads and their team members

  • Citi’s technology /Infrastructure teams i.e. server/ hardware support, networks, storage, messaging, etc.

Development Value:

  • The candidate is expected to be dynamic, flexible with a high energy level as this is a demanding and rapidly changing environment

  • The job will give exposure to a range of technologies and other technical teams

  • There will be the opportunity to work with various business teams and to expand business knowledge



  • Experience in an application support or development environment

  • Understanding of distributed computing fundamentals

  • Linux expertise

  • Quality orientation with a strong eye for detail

  • Process driven approach with an appreciation of industry best practice

  • Strong oral and written communication skills

  • Detailed-oriented, with strong analytical skills

  • Develops and maintains effective and positive working relationship with peers and management

  • Pro-active, organised, thorough and energetic Excellent communicator, presenting to senior management level stakeholders

Technical Skills:

  • Linux (RedHat or other major distro)

  • Middleware (Tibco RV/EMS or Solace)

  • Time series database e.g. KDB

  • Scripting tools bash, perl or python

  • Ability to debug at code level (java)

  • Monitoring tools (ITRS or Nagios)

Additional Skills (preferable):

  • Understanding of IP networks

  • Ability to analyze and monitor network traffic (corvil)

  • Familiarity with configuration management and build tools (svn/jenkins)


  • Drive & Determination; Demonstrates self-motivation and drive and shows determination to achieve goals

  • Analysis & Problem Solving: Identifies the key issues in situations, analyses the data, recognizes the root cause of problems and generates successful solutions

  • Proactivity & Initiative: Self starting. Seizes opportunities and acts upon them. Controls events by making suggestions and proposing actions; Completes tasks, projects and plans before being asked

  • Building Relationships: Maintains good relationships with colleagues and builds strong professional network; Recognises and understands the needs of others, aware of own personal style

  • Innovation & Creativity: Creating new and imaginative approaches to work related issues; Questions traditional approaches and demonstrates creativity in the generation of ideas and vision

  • Communication Skills: Expresses ideas effectively using a range of communication styles, skills and processes

  • Influencing & Persuasiveness: Influences, convinces or impresses others in a way that results in acceptance, agreement or behavioural change


  • Bachelor's degree in IT related subjects or relevant experience