Oracle Implementation Consultant I in Singapore, Singapore

Implementation Consultant I

Preferred Qualifications

Responsible for Implementation of

Opera product suite to the customer

  • Responsible for the configuration,

training, tracking and management of the project assigned to

  • Responsible in conjunction with

the local product team for local quality assurance of new product and version

releases

prior to implementation in your

region

  • Ensure familiarity with new

releases as they become available

  • Be familiar with and adhere to the

latest configuration, installation, training and support standards and procedures

  • Lead the configuring, installing,

training and onsite support for the ORACLE product suites and associated

interfaces for

selected strategic projects when

required

  • Liaise with subject matter experts

in the regional office on client requests for enhancements and development

  • Work with the support teams to

ensure service level requirements are exceeded

  • Work with the customers to ensure

that contractual service expectations are exceeded

Other Requirements

  • Willing to work overtime and holidays

as requested

  • Willing to work with a wide

variety of cultures

  • Willing to be contactable on an

on-call basis after-hours by mobile phone

  • Adhere to company standards,

policy and procedure

  • Hold a valid passport

Knowledge, Skills & Abilities

Essential

  • Minimum two years’ experience

installing/configuring/supporting Property Management Systems software in the

Asia

Pacific region

  • Minimum two years management

experience working with a property management system

OR

  • Degree in a technical, hospitality

or business field

  • Previous training experience in

the area of theoretical/conceptual training

  • Knowledge of hotel operation and

management procedures

  • Experience in Microsoft suite of

products in particular, Outlook, Excel, Word, Project and PowerPoint

  • High level of competency with

English language

Desirable

  • Previous experience with

alternative automated property management systems

  • Previous experience working with

an automated support management and tracking tool in a support center

environment

  • Previous experience in supporting

hospitality software products

  • Familiarity with NT Operating

System, Windows 2000, AIX, Oracle and PC Anywhere

  • Basic working knowledge of

Networks, PC’s and troubleshooting installation issues Professional Skills

Analytical problem solving skills

Project Management Skills

Detailed Description and Job Requirements

Entry-level implementation professional who analyzes customer needs , configures the solution, and installs it at the customer site.

Ensure the solution meets specifications and functions per customer specific operational work flow for multiple concepts, users, and service models. Resolve any gaps in functionality. Train the staff on the use of the new solution, and take the site live on the system after everything has been configured and everyone is trained. Ensure a smooth transition to the new system. Answer operational and application questions and consult the customer in a manner to transfer ownership of the system to the customer. After "go-live", provide technical support to the customer.

0 to 2 years of experience relevant to the role. Ability to communicate effectively and build rapport with team members and clients. Ability to travel as needed.

Job: Consulting

Location: SG-SG,Singapore-Singapore

Job Type: Regular Employee Hire

Organization: Oracle