PayPal International Outsourcing Manager in Singapore, Singapore

International Outsourcing Managerin Singaporeat PayPal

Date Posted: 10/12/2017

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Job Snapshot

  • Employee Type: Full-Time

  • Location:

  • Job Type:

  • Experience: Not Specified

  • Date Posted: 10/12/2017

  • Job ID: R0023570

About Us


At PayPal, we believe that now is the time to democratize financial services so that moving and managing money is a right for all citizens, not just the affluent. We are driven by this purpose, and we uphold our cultural values of collaboration, innovation, wellness and inclusion as our guide for making decisions and conducting business every day. It is our duty and privilege to be customer champions and put those we serve at the center of everything we do.

We are one team that respects and values diversity of thought for everyone, everywhere, and we actively seek to create an energizing workplace that brings out the best in all of us. If you’re ready to shape the future of money, join the team at PayPal. We're proud to work here. You will be too.

Job Description

The International Outsourcing Manager will be a member of the PayPal Pte. Ltd. (3PL) Governance team. This position is responsible for supporting the Head of International Outsourcing in the development and implementation of an effective Outsourcing Framework across PayPal Pte. Ltd. (3PL) that effectively manages regulated/unregulated entities by group and material third parties. The role is critical in developing the outsourcing infrastructure across a large, geographically dispersed, rapidly growing company in the highly competitive and innovative payments space.

The incumbent will be responsible for the consolidation/review of all Outsourcing Reporting to local/regional & global meetings & Boards, driving consistent standards in reporting while analyzing service levels. In addition this role will manage and maintain all Outsourcing end-to-end Chains, Materiality Assessments, SOPs, and a comprehensive Registry of Services provided to our group companies.

Finally this role will support the development & management of a Policy framework for Outsourcing that ensures adequate records information management across all relevant policies, procedures & standards thereby ensuring all key documents are reviewed within designated timeframes & remain current & appropriate.

International Outsourcing Manager Responsibilities:

  • Ongoing SLA Reporting for Regulated Entities

  • Ongoing SLA Reporting for Emerging Regulated Entities

  • Ongoing SLA Reporting for all International Jurisdictions

  • Develop and maintain end-to-end Outsourcing Chains

  • Develop and maintain registry of Material Assessment and Contracts registry

  • Develop and maintain registry of Services Changes in DSAs

  • Develop and maintain updated SOP detailing escalation process and registry of Service Provider/Recipients for each entity

  • Develop and maintain Regulatory Obligations registry for Outsourcing with legal/compliance

  • Certification Process oversight with reporting and testing/diligence


Individuals seeking employment at PayPal are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. You have the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.