Citi IPB - Relationship Manager for Digital Segment (Digital Engagement Manager) in Singapore, Singapore
Primary Location: Singapore,Singapore,Singapore
Other Location: Asia Pacific
Education: Bachelor's Degree
Job Function: Relationship Management
Shift: Day Job
Employee Status: Regular
Travel Time: No
Job ID: 17056981
Join a dynamic team in delivering wealth management solutions to high-net-worth digital clients globally. As a relationship manager, you are expected to manage client relationship by determining clients’ wealth management needs and providing advisory services for banking and investment products.
Being a relationship manager for this unique digital client segment, you will play a critical role in building the relationship primarily through digital engagement using state-of-the-art collaborative tools like virtual remote engagement, video chat, co-browsing and STP paperless solutions.
In addition to having access to Citi’s renowned research, investment products and global network of investment and foreign exchange specialists, you will also be assisted by our Digital Engagement team to engage your clients based on their needs.
You will be expected to achieve individual targets to grow your customer assets, account profitability and key digital engagement metrics while maintaining a high standard of service quality and compliance.
If you share our same vision that we need a paradigm shift to cater for the millennials and the need to strategically place ourselves in the new digital economy, then we want you onboard to join the digital team to build tomorrow, today!
At least 2 years’ experience in the role of a Relationship Manager
Be a highly-disciplined self-starter and able to work with minimal oversight and direction
Have a high comfort level in using digital solution and technology for client engagement
Keen interest in technology and everything digital
Thrive in entrepreneurial, disruptive and fast-paced environment
Possess a mature personality and high level of initiative and drive
Be a strong team player with good communication and interpersonal skills