PayPal Language Manager, Thailand in Singapore, Singapore

Language Manager, Thailandin Singaporeat PayPal

Date Posted: 6/14/2017

Job Snapshot

  • Employee Type: Full-Time

  • Location:

  • Job Type:

  • Experience: Not Specified

  • Date Posted: 6/14/2017

  • Job ID: R0019429

About Us


At PayPal, we believe that now is the time to democratize financial services so that moving and managing money is a right for all citizens, not just the affluent. We are driven by this purpose, and we uphold our cultural values of collaboration, innovation, wellness and inclusion as our guide for making decisions and conducting business every day. It is our duty and privilege to be customer champions and put those we serve at the center of everything we do.

We are one team that respects and values diversity of thought for everyone, everywhere, and we actively seek to create an energizing workplace that brings out the best in all of us. If you’re ready to shape the future of money, join the team at PayPal. We're proud to work here. You will be too.

Job Description

At PayPal, we put people at the center of everything we do. PayPal gives people better ways to connect to their money and to each other, helping them safely access and move their money and offering a choice of how they would like to pay or be paid. Last year we processed 4 billion payments, of which 1 billion were made on mobile devices. With our 173 million active customer accounts, we have created an open and secure payments ecosystem that people and businesses choose to securely transact with each other online, in stores and on mobile devices. PayPal is a truly global payments platform that is available to people in 203 markets, allowing customers to get paid in more than 100 currencies, withdraw funds to their bank accounts in 57 currencies and hold balances in their PayPal accounts in 26 currencies.

The Content Localization team’s mission is to provide our global customers with high quality content experiences in over 26 languages. We help people to connect in over 203 markets and countries by offering them PayPal in their local languages.

Primary Job Responsibilities :

International Content Managers are passionate for producing best-class content for different platforms – websites, mobile devices, videos, social media channels. They support markets outside the US by reviewing, editing, writing and transforming source content to make it suitable to the country they support.


  • Create, transform and adapt product source content to guarantee they are on-brand, suitable to PayPal international customers, applicable based on the current feature/functionality offerings and consistent with PayPal’s tone of voice guidelines.

  • Create, transcreate or localize marketing content from US English to local language.

  • Drive content strategy and final copy for marketing communications, emails, and mobile apps based on customer needs, business objectives and legal requirements – when applicable.

  • Maintain and update assets such as Style guide, Brand and Legal guidelines for the market.

  • Evaluate product and business requirements to translate them into an efficient content adaptation strategy. Understand how content and design work together to create the best possible user experience.

  • Work with interaction designers, visual designers, interaction engineers, and language specialists to give life to experiences our customers love.

  • Use Content Management Systems to produce and manage content through the full content lifecycle

  • Be an expert on PayPal products, flows and functionalities in different platforms.

  • Mentor and train writers and content specialists that produce/review content for PayPal (internal partners and external agencies).

Individuals seeking employment at PayPal are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. You have the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.