Amazon.com Marketing Response Center Representative in Singapore, Singapore

Amazon Web Services (AWS) is a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of enterprise, government and start-up business and organizations globally.

Using AWS, businesses of all sizes can take advantage of Amazon's expertise and economies of scale to access resources when their business needs them, delivering results faster and at a lower cost. AWS is being adopted by all industry sectors in Asia Pacific, because it allows customers to do more with less and to be more efficient and agile in their IT spend – in turn supporting the ability to experiment, fail fast, remove friction from managing IT and go global in minutes. The APAC team at AWS is committed to providing businesses with tools and services to make their business agile and more efficient.

We are looking for a talented individual with experience running inbound demand generation and lead management campaigns, to join a new team targeted with increasing the quality of Inbound Leads through targeted profiling and lead nurturing activities.

In this new role, you work with a highly talented and dynamic team, targeting existing Leads with campaigns and information designed to improve the lead quality and sales conversion rates.

Roles & Responsibilities:

  • Work as part of the Inbound/ Lead Nurturing team to build a stronger AWS Lead Database by profiling/ researching existing AWS leads to create a detailed view of the customer’s need for cloud technology and the sales opportunity

  • Nurture leads with information/ campaigns to increase their understanding of the AWS portfolio, the value proposition and relevant use cases for AWS services

  • Move leads from warm or little Interest; Education to Consideration.

  • Through nurture efforts, create higher value leads which for higher sales conversion rates

  • Work closely with multiple stakeholders to achieve campaign goals while ensuring internal and external customer satisfaction

  • Bachelor’s degree, a technical background in engineering, computer science or MIS is a plus

  • 1-2 years of work experience in a fast-paced and highly cross-functional organization - high-tech products/services preferred.

  • Excellent oral and written communication.

  • Proven success managing time and juggling multiple projects in a high growth environment where priorities shift fast.

AWSSINGAPORE

  • Experience in crafting the highest standard customer-facing content that is on-brand, relevant, and tailored to the target audience.

  • Excellent oral and written communication skills in English and Thai language as the candidate will be dealing with local Thai customers in Thailand.

AMZR Req ID: 556493

External Company URL: www.amazon.com