Marsh & McLennan Senior Client Relationship Manager, Employee Health & Benefits in Singapore, Singapore

Senior Client Relationship Manager, Employee Health & Benefits


  • An opportunity to work for a market leader

  • Work in a fast-paced, energetic, action-oriented, and stimulating environment

  • Be part of a dynamic and supportive team

In Mercer, we are currently looking for a Senior Client Relationship Manager . You will take responsibility for the overall client relationship and account management for the assigned portfolio of business, develop strategies to meet clients’ needs and takes on the role of a trusted advisor.

In addition, you can look forward to:

  • Participate or lead the consulting team in developing the overall strategy to address the client’s needs

  • Manage the scope, quality, timeliness and budget of multiple client deliverables

  • Develop budgets and billing reports

  • Facilitate and participate in or lead client calls and meetings

  • Delegate to and review project work of more junior colleagues which includes review of financial, contract, and administrative analysis

  • Provide direction to analysts and other team members in the preparation and delivery of clear and concise client presentations

  • Provide high level financial, contract and/or administrative analysis and review of the work of junior staff. Provide guidance and training to junior staff

  • Acts as a subject matter expert in Health & Benefit products, services, technical tools, and vendor/carrier markets

  • Develop and maintain personal and working relationships with key client stakeholders

  • Generates new sales through existing clients and client referrals in accordance with the sales plan


We are seeking for a highly motivated candidate who have excellent interpersonal skills; strong oral and written communication skills.

In addition you should possess:

  • Degree holder or equivalent work experience with a minimum of 5 years’ experience in Insurance, preferably in Employee Benefits.

  • Commitment to first class service; Good listener - someone who can listen to a client requirement and articulate solution concisely.

  • Ability to remain calm under pressure; Ability to multi-task among many urgent tasks

  • Experience dealing with corporate clients

  • Ability to partner and lead teams to deliver project objectives; ability to work independently and on a team

  • Required to obtain and maintain appropriate licenses as required by state regulations and Mercer policies (e.g. M5, M9, Certificate in Health insurance)

About Mercer

Mercer is a global leader in talent, health, retirement, and investments. Mercer helps clients around the world advance the health, wealth, and performance of their most vital asset – their people. Mercer’s 20,000 employees are based in more than 40 countries and the firm operates in over 140 countries. Mercer is a wholly owned subsidiary of Marsh & McLennan Companies (NYSE: MMC), a global team of professional services companies offering clients advice and solutions in the areas of risk, strategy, and human capital. With over 53,000 employees worldwide and annual revenue exceeding $11 billion, Marsh & McLennan Companies is also the parent company of Marsh, a global leader in insurance broking and risk management; Guy Carpenter, a global leader in providing risk and reinsurance intermediary services; and Oliver Wyman, a global leader in management consulting. For more information,

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Job Client Service

Primary Location SG-Singapore-Singapore

Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

Req ID: SIN0013I