Marsh & McLennan Senior Client Relationship Manager, Employee Health & Benefits in Singapore, Singapore
Senior Client Relationship Manager, Employee Health & Benefits
An opportunity to work for a market leader
Work in a fast-paced, energetic, action-oriented, and stimulating environment
Be part of a dynamic and supportive team
In Mercer, we are currently looking for a Senior Client Relationship Manager . You will take responsibility for the overall client relationship and account management for the assigned portfolio of business, develop strategies to meet clients’ needs and takes on the role of a trusted advisor.
In addition, you can look forward to:
Participate or lead the consulting team in developing the overall strategy to address the client’s needs
Manage the scope, quality, timeliness and budget of multiple client deliverables
Develop budgets and billing reports
Facilitate and participate in or lead client calls and meetings
Delegate to and review project work of more junior colleagues which includes review of financial, contract, and administrative analysis
Provide direction to analysts and other team members in the preparation and delivery of clear and concise client presentations
Provide high level financial, contract and/or administrative analysis and review of the work of junior staff. Provide guidance and training to junior staff
Acts as a subject matter expert in Health & Benefit products, services, technical tools, and vendor/carrier markets
Develop and maintain personal and working relationships with key client stakeholders
Generates new sales through existing clients and client referrals in accordance with the sales plan
We are seeking for a highly motivated candidate who have excellent interpersonal skills; strong oral and written communication skills.
In addition you should possess:
Degree holder or equivalent work experience with a minimum of 5 years’ experience in Insurance, preferably in Employee Benefits.
Commitment to first class service; Good listener - someone who can listen to a client requirement and articulate solution concisely.
Ability to remain calm under pressure; Ability to multi-task among many urgent tasks
Experience dealing with corporate clients
Ability to partner and lead teams to deliver project objectives; ability to work independently and on a team
Required to obtain and maintain appropriate licenses as required by state regulations and Mercer policies (e.g. M5, M9, Certificate in Health insurance)
Mercer is a global leader in talent, health, retirement, and investments. Mercer helps clients around the world advance the health, wealth, and performance of their most vital asset – their people. Mercer’s 20,000 employees are based in more than 40 countries and the firm operates in over 140 countries. Mercer is a wholly owned subsidiary of Marsh & McLennan Companies (NYSE: MMC), a global team of professional services companies offering clients advice and solutions in the areas of risk, strategy, and human capital. With over 53,000 employees worldwide and annual revenue exceeding $11 billion, Marsh & McLennan Companies is also the parent company of Marsh, a global leader in insurance broking and risk management; Guy Carpenter, a global leader in providing risk and reinsurance intermediary services; and Oliver Wyman, a global leader in management consulting. For more information, visitwww.mercer.com.
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Job Client Service
Primary Location SG-Singapore-Singapore
Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
Req ID: SIN0013I