Citi Senior Network Manager in Singapore, Singapore

  • Primary Location: Singapore,Singapore,Singapore

  • Education: Bachelor's Degree

  • Job Function: Procurement

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: Yes, 10 % of the Time

  • Job ID: 17049294


Qualification / Skills:

  • Graduate of Business, Accounting or related courses

  • Minimum of 5 years experience in audit, operational risk, internal control, risk management, compliance and related functions, preferably in Banking or Shared Services / Business Process Outsourcing

  • Strong analytical and problem solving skills

  • Experience in project management

  • Innovative. Well versed in developing new ideas and improving current processes

  • Effective oral and written communication skills. Should be able to potentially present compliance related topics to large groups including internal senior business management, auditors, customers and other related parties

  • Well organized, detail oriented, efficient and able to work independently and think critically

  • Ability to work with all levels of management and staff and in a matrix environment

  • Good interpersonal skills. Must be able to establish and maintain a rapport with customers, auditors, and senior managers

  • Good understanding of operational risks and controls, and audit procedures and the ability to independently conduct compliance reviews of products and process

  • Ability to critically review policies and procedures to ensure that they fully comply with all pertinent policies and regulations and do not result in significant compliance related risk

  • Must be able to review the processes in the broad context of the overall business, including an evaluation of risk/reward tradeoffs, and the ability to anticipate issues not yet of obvious direct impact

Position Objective:

Senior Network Management position covering the Agent Bank Relationships for the APAC markets on behalf of Citi ICG businesses including Capital Markets, TTS and FX.

Key Responsibilities:

Manage Banks and Custodian Bank Relationships across the APAC region on behalf of the Citi Institutional Client Group (ICG).

This will include:

  • Establishment of the bank/custody account infrastructure required to support various ICG businesses in the APAC markets.

  • Conduct RfP’s to identify and assess ability of bank / custodian to support activity in scope

  • Consult businesses and other interested parties (operations, legal, tax, regulatory, etc) on market practices and capabilities; assist on establishing new products; report regulatory/market changes to interested parties, and the potential impact to their businesses.

  • Negotiate fees and manage service levels to ensure best pricing and service for the Firm

  • Negotiation of and completion of documentation (SLAs, BCP and Legal Agreements) required for the establishment of relationships and the opening of accounts, and ongoing maintenance and management of that documentation.

  • Conduct formal Due Diligence on the agent banks in accordance with relevant regulatory requirements

  • Ensure Accounts are maintained in accordance with relevant regulatory requirements

  • Act as a senior escalation point within Citi and the APAC team with respect to Agent Management.

  • Manage or actively participate in various projects involving the Network Management team, either at the market, regional, or global level.

  • The position will entail close coordination with many areas of the Firm (Trading & Sales Desks, Securities Operations, Treasury Operations, Legal, Tax, Regulatory, Compliance, etc.) and the candidate will have significant external contact with Banks, Industry Organizations and Internal Regulators. Travel up to 25% of the time is possible

Development Value:

  • An opportunity to learn about all ICG products and services (including Equities, Fixed Income, Prime Finance, Forex, Rates, Receivables, etc.)

  • Exposure to senior resources throughout the Citi organization, including the businesses, Operations, Regulatory, Tax, Legal, Treasury, Control, and Risk

  • Negotiation experience: focusing on better leveraging Citi’s global network in order to maximize revenues, minimize expenses, and rationalize risk.

  • Development of an in-depth awareness of the Global Regulatory environment

  • Development of in-depth knowledge of the APAC markets, and how Citi operates in them

  • Being part of a dynamic, Global Team in a constantly developing environment


Knowledge / Experience:

  • Experienced Network Manager for an international broker dealer or global custodian

  • Experience managing bank relationships, fee negotiation, account opening, documentation & the corresponding regulatory considerations

  • Understanding of the APAC markets

  • Understanding of cash and securities settlement processes

  • Project Management experience a plus

  • A working knowledge of SWIFT (admin, system, & industry initiatives) is a plus


  • The ideal candidate must have a BA / BS plus 10 years of experience as a Network Manager (or equivalent experience) for an international broker dealer or global custodian

  • Advanced degree and language skills are a plus


  • Intellectual curiosity & agility, strong work ethic

  • Problem-solving creativity

  • Strategic thinker

  • Highly motivated, able to work independently, self-starter, able to prioritize

  • Experience within large scale, cross-business projects

  • Project management skills and ability to multi-task

  • Strong oral and written communication skills

  • Experience with facilitating large change initiatives

  • Experience working within a large global matrix organization structure

  • Excellent written and verbal communication skills

  • Advanced Microsoft Office skills (Excel, PowerPoint, etc.)


  • Proven relationship skills at a senior level

  • Strong analytical, communication and presentation skills along with time management expertise and the ability to manage many projects concurrently

  • Excellent organizational skills; able to manage workload

  • Ability to work with multiple groups across multiple time zones / locations

  • Ability to understand legal documentation, and interpret nuances

  • Ability to identify risk, and build processes to mitigate

  • Good interpersonal skills and a professional demeanor