Citi Senior Program Manager in Singapore, Singapore
Primary Location: Singapore,Singapore,Singapore
Education: Bachelor's Degree
Job Function: Bus Strategy, Planning & Admin
Shift: Day Job
Employee Status: Regular
Travel Time: No
Job ID: 17019574
The PMO/ Program Manager Lead will report directly to the PMO Head and Portfolio Manager who is responsible for overall health of CTO Programs IT programs, mainly across Risk and Finance. This role will be responsible for implementing the program and project management practice in Asia with a focus on Big Data / EAP projects.
As a Program Manager Lead in the PMO, the candidate will define, design, implement (and manage ongoing production of) Program and Project tracking and reporting capabilities to support the PMO and application delivery teams in their adherence to corporate program and project governance. Familiarity with various software development lifecycle (SDLC) methodologies (Waterfall, Agile, etc.) is a pre-requisite. The candidate must be familiar with enterprise tools that are used to track large Initiatives and Programs. In addition, the candidate should be familiar and experienced with Big Data technologies and analytics, as this is a significant focus of the portfolio.
In addition to hands-on program and project management, this role will also recruit and manage a small team of junior members of the CTO PMO team in Asia. This will involve the ability to recruit top talent, train the new members, and manage resource and project assignments, as well as provide guidance and support on more complex projects and programs.
This management support role will be responsible for interpretation and dissemination of project information, process ownership, process improvement, and establishing best practices and processes in the PMO. The role will see the development of a suite of proactive reporting, visualization and communication, leveraging the data within multiple complex enterprise project management tools, to advise the PMO and senior technology managers of the overall health of their initiatives and identify areas that require remediation. KPI’s will also be defined and agreed upon with KPI monitoring implemented to monitor adherence to governance milestones.
The candidate will have 5-7 years of experience working within a PMO or technology delivery function with experience in organizing, analyzing and visualizing enterprise data to enable data-driven decision making and actions. While this experience is preferred in the context of a PMO, demonstrable capability and experience within other domains will be considered. 3 + years financial services experience in Enterprise Risk or Finance as well as Big Data will be a definite advantage.
Key Responsibilities :
Manage PMO portfolio of projects performing analysis of projects and help design end-state strategy to ongoing improvement initiatives and create efficient global business standards and operational efficiencies
Focus on Big Data Analytics projects
Interface and build strong rapport with designated Project Managers
Execute status meetings with Project Managers, partner with Project Managers, Project stakeholders and drive initiatives to completion
Prepare and produce project status, Issue/Risk and RAG reports for senior management
Preparation of weekly and monthly operational metrics reports including cost savings status and forecasts
Participate in project governance and provide detailed metrics on project quality control measures
Coordinate project meetings and working sessions with project stakeholders
Conduct project related status/performance analysis
Track project progress against time and quality expectations
Deploy appropriate methods and tools to drive implementation
Experienced with Big Data technologies and implementations
Excellent interpersonal and communication skills, both written and verbal
Will be highly-motivated, strong performer
Balanced blend of analytical skills, problem solving, and strong reporting and communication skills
Strong organizational and follow-up skills and the ability to multi-task effectively
Proactive, ability to use own initiative and take lead to devise creative solutions
Should demonstrate a commitment to quality and strong attention to detail
Strong problem-solving skills and analytical approach
Strong Excel, PowerPoint and MS Project
Individual contributor with the ability to work in a team of diverse skill sets and cultures
Strong people, process and business focus
Ability to react to a dynamic environment
Ability to remain calm and objective in a high-pressure environment
Educated to degree level
MBA and Six Sigma Black Belt Certification a plus
A strong proficiency in MS Office and SharePoint is required, with recent hands on experience in the use of a data analysis and visualization tool