SABIC Specialist, IT Application Services, Asia Pacific in Singapore, Singapore
Position Title Specialist, IT Application Services, Asia Pacific
Auto Req ID 8018BR
Relocation Assistance No
Region/Pole Asia Pacific
Job Purpose & Responsibilities
Provides user support for SABIC Application deployed solutions (i.e. SAP Logistics Execution module) to ensure smooth service delivery, manage Application Services resources to ensure continuous support to applications via processes incident, problem and change management.
Secure un-interrupted supply of application solutions in order to guarantee the standards of operational excellence for the SABIC business processes.
Provide user support for multiple business units whose day to day operations are critically dependent on all application deployed solutions and Secure availability of Application systems. Provide continuous application knowledge improvement among the business users by giving timely training.
Manage the relationship between the Global IT organization and the Global SBU / Corporate Function / Shared Services / Manufacturing affiliates.
Ensures that all requirements are identified, understood and appropriately assigned for delivery within the IT organization, and collaborate with the business to identify opportunities for IT to add business value.
As a member of the Regional IT team, participate and contribute to the execution of the overall IT strategy to ensure Global IT maximizes its short, medium and long-term value to its customers
Formulate and implement plans in line with Global IT strategy in order to meet the needs and objectives of SBUs / Corporate Function / Shared Services represented within the region.
Issue / problem management in SAP LE module
Translate business requirements into IT/SAP solutions by analyzing the requirements and proposing optimum solutions. Support business users in preparing the requirements document, effort estimates
Work with Global CoE (Center of excellence) Team in planning, designing and implementing the solution, including preparations for post go-live support
Support key users in preparing the Master data
Perform functional and integration testing
Participate in audit activities and follow-up for closing the findings
Preparation and execution of workshops and presentations as and when needed
Provide subject matter expertise and end user training in LE module as and when needed
Participate in Change and release management
Support users with access management for LE roles
Secure knowledge level of Application related tools & processes
Adhere to and promote relevant Application policies and procedures
Establish close collaboration within and across teams to achieve service objectives
Secure knowledge level (Logistics Execution) is up to standard for team members supporting other modules
Adhere to and promote relevant Application policies and procedures
Deliver input for KPI measurement
Communications and Stakeholder Management
. Maintain regular contact with the Regional IT Sr. Manager to ensure service alignment
. Maintain regular contact with the Regional teams to ensure service aligned to their needs
. Own stakeholder communication as well as all the escalation points for LE related issues and follow-up till resolution
. Ensure involvement of right stakeholders in pro-active communications regarding scheduled maintenance efforts, planned upgrades & system outages
Analyze recurring incidents and performance of existing systems, processes, people and ensure corrective actions are taken
Continuously look for opportunities to make the functions processes more efficient
University or Bachelor degree, preferably in IT or Engineering
10 years experience in a global virtual Industry or IT environment
8 years experience in SAP
3 years experience in managing the IT projects, programs etc.
Relevant SAP Certification
Strong functional experience in SAP LE end-to-end Implementation, Rollout, Support, upgrade, enhancements and various below areas of logistics execution,
Inventory and warehouse management
LE organization elements
The goods receipt process: Goods pickup from the vendor and put away in the company's warehouse
The goods issue process: Picking the goods and delivering them to the customer
Internal warehouse processes such as posting change, stock transfer, and inventory
The shipment process: Inbound and outbound shipments, and shipment cost calculation and settlement
Push deployment, Handling units management with warehouse integration, includes the label printings, scanners etc.
3PL EDI interfaces for goods movements. Strong expertise in IDOCs processing and trouble shooting
End to end Integration experience with other modules (SD, MM, PP,QM, APO,GTS & FI)
Good knowledge of supply chain management process
Cross country experience, able to communicate clear with users in different Asia Pacific region
Good problem analyzing skill, able to translate business requirement into technical specification, good in creating the documentation
Willing to take Level 1 / Level 2 operation support
At least 2 full cycle of SAP LE implementation projects
Exposure to Petrochemical industry and business background will be a plus
Analytic mindset and high attention to details
Self-motivated to meet clearly defined goals with a high degree of independence. Takes prompt action to accomplish objectives; takes action to achieve goals beyond what is required; is proactive
Strong communication skills - Clearly conveys information and ideas through a variety of media to individuals or groups.
General Please visit us at www.sabic.com/careers to learn more about SABIC.
We offer a competitive salary, outstanding benefits package and the professional advantages of an environment that supports your development and recognizes your achievements.
Together, we are even better!
At SABIC, we get how business works and what brings sustained growth and market leadership. Our ultimate goal is to power our customers competitive advantage for the long term.
It is from a deep understanding of our customers commercial ambitions that we challenge the status quo working relentlessly to deliver on that challenge.
We seek the best and the brightest employees throughout the world to become part of our vision.
You are ambitious and talented. You are looking for a career that will equip you to make the best of your strengths, both personally and professionally. That is why we are pleased you are visiting our careers website.
Saudi Basic Industries Corporation SABIC is a highly successful, rapidly expanding global manufacturer of chemicals, fertilizers, metals and plastics. We are as ambitious as you are and we have the track record to match.
SABIC prides itself on its world class expertise and technology, its ability to create specific solutions to meet individual customers circumstances and needs, its global reach and product depth, and commitment to a sustainable future.
We intend to be the preferred world leader in chemicals. To achieve our vision, we need to attract, develop and retain dedicated people of your caliber.
That is why this is the perfect time to build our futures together. Our comprehensive training and development programs are among the best in the petrochemical industry. Our pay and reward packages are always competitive and we offer you career opportunities in a diversity of disciplines and locations worldwide.
Choosing an employer is among the most important choices you will ever make.
Disclaimer: SABIC is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of SABIC about this opening. All resumes submitted by search firms/employment agencies to any employee at SABIC via-email, the Internet or in any form and/or method without a valid written search firm agreement in place for this position will be deemed the sole property of SABIC; no fee will be paid in the event a candidate is hired by SABIC as a result of the unsolicited referral or through other means.