Dell Systems Engineer in Singapore, Singapore

Job Description:

General Summary

  • Provides high-level technical expertise in support of pre-sales activities in the assigned market. Assists in the analysis, design and development of fully integrated technology solutions.

  • Technical emphasis is on hardware capabilities, software requirements and systems integration. Makes technical and sales presentations to customer's technical staff and senior management.

  • Understands Dell EMC and competitive technology and business applications within the assigned market.

  • May assist in the development of responses to customer requests and proposals as required.

  • Conducts research, answers questions and removes objections that arise in a sales campaign.

Responsibilities :

  • Develops and manages relationships with Customers (especially key technical stakeholders), Partners and Dell EMC Internal resources. Has numerous good relationships within the assigned territory.

  • Seen as Trusted Advisor by key people within the customer base. Builds relationships that have a preference for Dell EMC. Develops allies.

  • Able to plan part or all of a technical sales campaign and execute against that plan. Participates or leads RFP/Proposal preparation when required with strong matrix management approach.

  • Using Dell EMC resources well - Specialists, Management, CQC etc. Be able to build and execute a robust POC / Eval / Partner Development plan.

  • Can listen and question in a consultative manner on Customer technical (and business) situation and issues and can identify key opportunities for Dell EMC to impact.

  • Able to identify "what's not being said", and determine competitive undercurrents and customer preferences

  • Is constantly progressing towards "technical close" and identifying and agreeing logical next steps.

  • Works well with customers and internal/partner resources. Able to get support for direction and plan. Good team player, including active sharing of best practices and coaching//supporting others

  • Communicates well and can present ideas logically and with impact on Dell EMC's Value, Solutions & Products

  • Has an appropriate knowledge and understanding of Dell EMC's Direction & Strategy, Value, Solutions and Products, Tools & Processes. Builds cost effective solutions / configs. Can do demos

  • Has a good understanding of key customers' business & associated industry trends in the assigned territory. Understands functions and information infrastructure implications of major applications being used in customers' environments and industry.

  • Has solid IT technology foundation, covering technology areas such as Database and BI/DW, Virtualization, Networking, Security, Middleware, Architectures etc.

  • Is Accountable for self-organization, deal by deal and Quarterly/Annual performance vs. goals. Takes responsibility for mistakes and corrects behavior. Gets tasks done on time and with quality.

  • Takes responsibility for own self-development and makes progress. Proactively initiates activities to drive advantage and/or reduce competitive threats. Willingness to take on new assignments and learn new things. Passionate about Dell EMC and making things happen

EMC Values:

When you choose our company, you join a diverse world of innovative thought leaders. At our core is a commitment to workplace diversity, the sustainability of our planet, and community corporate involvement. We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities-all to create a compelling and rewarding work environment.

Critical Hiring Criteria:

Functional Area(s):




Business Unit:



Singapore - Singapore