Dell Account Executive 3 in Singapore

In this position, you will be responsible for prospecting and managing assigned accounts in the Singapore Commercial Space. This includes :-

• Working with and leveraging internal resources to meet your customer requirements

• Achievement of $ targets for revenue, margin and LOB.

• Develop Strategic Account Plan for the focus accounts

• Responsible for increasing Dell EMC’s Share-of-wallet with account penetration, customer satisfaction and sales growth

Job scope

  • Responsible for selling Dell EMC’s full product and service offerings (face-to-face) to new and existing customers in assigned segments. Solution and relationship focused.

  • Owns the face-to-face interaction with global customers and point of contact for escalated issues.

  • Focuses on delivering a positive customer experience according to Dell EMC standards.

  • Builds strong customer relationships.

  • Focuses on either retention/development of existing customers or new account/business acquisition.

  • Drives Dell’s initiatives down into assigned account set/territory while delivering revenue, units, margin, client, infrastructure, and services solution revenue.

  • Identifies appropriate products and services to meet the full range of customer needs.

  • Identifies cost effective and practical alternatives for the customer by bundling products/service “solutions” to maximize Dell EMC’s opportunity while meeting customers' needs.

  • Point of contact for escalated issues.

  • Skillfully negotiates with others to achieve desired results/meet customer needs.

  • At least 5 - 7 years or proven sales experience

  • Proven customer development skills and senior management contacts

  • Strong Strategic sales skills and business acumen

  • High self-esteem, energy and commitment to customer satisfaction.

  • Strong relationship building and influencing skills

  • Ability to work effectively as an individual as well as part of a team

  • Well developed communication skills including ability to present confidently to an audience from all levels within an organisation

Organization: Commercial

Title: Account Executive 3

Location: AP-Singapore

Requisition ID: 17000CQ8