Medtronic Business Manager, Structural Heart in Singapore

Business Manager, Structural Heart



Requisition #:


Post Date:

Jul 07, 2017


  • Ensure the achievement of sales and EBIT targets for SEA and closely manage the PL.

  • Provide leadership and overall strategic direction to the Structural Heart Disease Team.

  • Responsible for the management and staff development: talent acquisition/selection, direction setting, feedback and coaching, performance management, rewards and recognition and development and planning.

  • Ensure that the Company's agreed quality standards are maintained with regard to its products, procedures, policies, operations and customer contact.


  • Achieve the business goals including revenue, EBIT and business growth for SEA

  • FullPL management including resource allocation, monitoring the variation and providing accurate forecasts to ensure successful execution of AOP targets

  • Focus on team management, developmentand succession planning

  • Manage key relationships with all stakeholders, both internally and externally.

  • Provide strategy and direction for ongoing business development and growth of the business for the region and maintain long-range sales and marketing plans.

  • Ensure effective and efficient territory coverage is realized. Regularly segment the sales territories to identify potential areas for growth, in conjunction with the salesperson.

  • Manage and authorise (where applicable, as per authorisation Policy) SBU expenses.

  • Provide regular sales coaching in the field and by phone (e.g. pre-/post-call planning/review; feedback re: written sales reports; etc.), ensuring professional selling skills are utilized effectively.

  • Be an advocate for Sales Force Effectiveness.

  • Monitor sales revenue targets and growth on a monthly basis, promptly discussing your analysis findings with sales team and agreeing on actions to maintain growth, turnaround negative growth or seek new opportunities.

  • Determine sales staff learning and development requirements, coordinating the implementation of such training accordingly.

  • Performance manage each member of your team, providing clear goals and direction as well as career development advice and support.

  • Develop individuals in the team to continuously improve and to take on additional responsibility.

  • Share the best practices from the sales team nationally, ensuring successes are leveraged and failures are minimized.

  • Monitor competitive activity in the field and develop strategies and tactics to deal effectively.

  • Participate in relevant industry meetings and conferences as agreed with management.

  • Ensure a thorough understanding of and adherence to any corporate or government compliance issue.

  • Work within and actively promote Medtronic's core mission, corporate strategies, policies, procedures and Code of Conduct.


  • Strategically commercially minded

  • Highly developed people management skills - ability to lead, manage and motivate by example

  • Well organised, quick thinker, creative

  • Responds to deadlines and priorities

  • Aptitude for technology

  • Excellent communicator and presenter

  • Manifests Customer Service in every action

  • Empathetic, good listener - gives recognition where it's due.

  • Resilient, persistent and confident


  • 10 yearsSales/Marketing management experience from within the Medical Devices/Instrumentation field

  • Proven people management experience preferably with establishing and motivating a sales team

  • Demonstrable track record developing Business Plans, goal setting and team building, people management

  • Computer literacy including sound knowledge of the MS Office suite of software.

  • Model Medtronic Leadership Expectations Behaviors:

  • Shape: Committed to being experts in what we do, with a clear vision of where we are going and the plan to get there - Thinks critically and makes sound decisions by engraining "patients, people and profits" as the way we prioritize drive decision making.

  • Engage: Partner with others knowing that diverse talent, skills perspectives lead to better outcomes - foster an environment of diversity, inclusion and engagement.

  • Innovate: Bold thinker who creates new ideas and bring out best solutions forward to benefit out patients, and customers - generate breakthrough ideas by creating an environment that supports experimentation, and responsible risk taking.

  • Achive: We do what we say we are going to do, delivering results with the highest standars - drive accountability, start by establishing your personal brand, for delivering results.


  • Tertiary qualifications in a Science or Business related discipline preferred.

  • Post Graduate Business management qualifications highly regarded.


  • Frequent local SEA region travel and Occasional overseas travel will be required.

  • Some out of hours work will be required.