Medtronic Clinical Specialist in Singapore

Clinical Specialist

Location:

Singapore

Requisition #:

1700096N

Post Date:

Jul 14, 2017

Main Purpose:

  • To assist in achieving sales revenue and market share target by supporting the spine surgery cases as per instructed.

  • To ensure that Company’s agreed quality standards are maintained with regards to its products, procedures, policies, operations and customers contact.

Key Accountabilities:

  • Work within and actively promote Medtronic’s core mission, corporate strategies, policies, procedures and Code of Conduct.

  • Actively promote Medtronic products to Surgeons.

  • Provide technical support for use of instrument in spine surgery.

  • Assist nurses in preparing the instrument prior to surgery and ensure the right instruments are used during surgery.

  • Support sales representatives in providing after hours on call support and technical in-services to customer.

  • Gather market intelligence on customer and competitor activity and communicate to sales representatives and sales manager.

  • Relationship building with key stakeholders

  • Ensure a thorough understanding and adherence to any corporate or government compliance issue.

  • Ensure the highest level of product knowledge is attained and maintained.

  • Participate in the case standby duty roster.

  • Assist to cover team members for case coverage when necessary or upon request of Sales Manager/ Sales Supervisor or team leader/coordinator.

Attributes:

  • Excellent communication and interpersonal skill.

  • Customer focused, understand and delivers excellent customer service

  • Enjoy interacting and participating in a team environment.

  • Independent

  • Manages time effectively with good organizational skills.

  • Able to work on weekend and after office hour

  • Willingness and ability to learn complex technical information

  • Technically clinically astute

  • Outgoing, confident and friendly

Experience and Knowledge:

  • Minimum 1 year of experience in orthopedic OT or medical device Pharma industry setting.

  • Orthopedic scrub nurse or previous sales experience in medical device will have added advantage.

  • Proven evidence of Medtronic Core Behaviors:

  • Customer Focus: I understand my customers’ needs and strive to exceed their expectations. I champion a customer-focused and patient centered culture across the whole company. I ensure quality in the products and services we provide.

  • Candor: I engage in honest and transparent conversations. I challenge others in constructive ways and show respect when we disagree. I encourage others to voice their perspectives.

  • Trust and Respect: I foster a diverse and inclusive work environment. I have confidence in the integrity and capability of my colleagues. I contribute to others’ success.

  • Courage: I take clear and decisive actions on difficult issues. When I take a stand, I ensure I am heard and understood. I take responsible risks and promote risk taking in others.

  • Accountability: I follow through on commitments and take responsibility for my actions. I practice the highest ethical standards in every aspect of my job. I actively support decisions made by my team.

  • Passion to Win: I operate with a sense of urgency and have a desire to win. I continually improve the quality and effectiveness of my performance. I am enthusiastic about our business and motivate others to feel the same way.

Qualifications:

  • Diploma in Nursing or relevance with minimum of 1 to 2 years of experience from a medical or similar industry.