Tableau Software Director, Regional Practice in Singapore

Director, Regional Practice

Department: Sales

Location(s): Singapore

Tableau Software is a company on a mission. We help people see and understand their data. After a highly successful IPO in 2013, Tableau has become a market-defining company in the business intelligence industry. But don’t take our word for it—read what analysts like BARC and Gartner have to say about us. (Spoiler: You’ll find terms like “Leader” and “#1.”)

Tens of thousands of companies and organizations have chosen Tableau. From the executive suites of Fortune 500 companies to the jungles of Central America, from immunology research labs to high school robotics club meetings, our software can be found anywhere people have data and questions. Additionally, journalists, bloggers, and major media web sites have embraced our free product, Tableau Public, for its ability to help them share data online in the form of interactive visualizations. Check out all of our products at: www.tableau.com/product-tour at http://www.tableausoftware.com/product-tour .

Tableau’s culture is casual and high-energy. We are passionate about our product and our mission and we are loyal to each other and our company. We value work/life balance, efficiency, simplicity, freakishly friendly customer service, and making a difference in the world. Tableau offers exceptional professional and financial growth potential.

To learn more about Tableau’s mission, please visit: http://mission.tableau.com at http://mission.tableausoftware.com.

Description

What you’ll be doing … *LI-JL2

As the Director, Regional Practice you’ll be responsible for the management and growth of Tableau’s services business and organization working closely with the sales team and customers to scope, schedule and resource service engagements. You’ll oversee our Professional Services team and will be responsible for the hiring, development, retention, utilization and management of the business consultants across APAC. In addition to managing the internal practice, you will also be responsible to nurture, develop and manage the consulting partner program, ensuring that partners within the program are meeting the standards expected by Tableau’s customer base.

Some of the things you’ll be doing include …

  • Ensure achievement of the Revenue Targets of the Consulting Practice.

  • Drive in the services pre-sales process with sales team to understand customer business and technical objectives and product requirements, in order to build client relationships, scope opportunities, and deliver effective solutions

  • Review and approve project proposals (scope, level of effort estimates, and schedules) and SOWs prior to presentation to Tableau team and customer

  • Maintain and project a solid understanding of all Tableau product lines and corporate messaging

  • Collaborate with the Customer Service, Finance and Sales Teams to Develop process and procedures to ensure that services can be sold efficiently and easily into our customer base.

  • Develop and design Service packages that can meet the needs of our high volume Commercial sales team and our higher touch Enterprise sales team.

  • Contribute to the implementation of strategic goals and go to market plans of the Business Consulting Practice

  • Design, implement, and manage a consulting partner program to ensure effective and scalable delivery of services to customers

  • Develop programs, contests and sales activities that promote sales enablement and increased services attach rate

Who you are …

  • Experienced. 10 years’ experience in customer-facing positions as a professional services practice manager, or project leader, with a software company’s consulting organization. You’ve got a proven track record of planning and managing large, billable programs for external customers and small, single person engagements.

  • Domain. 15 years of relevant IT experience, preferably with analytics, data, databases, data warehousing, or business intelligence. BS/MS/MBA degree, with a technical or business focus preferred.

  • Leader. Exceptional leadership skills: a strong recruiter and motivator of people.

  • Entrepreneurial. You’ve worked with start-ups and emerging organizations. You understand how to build and grow a successful business.

  • Energy and Creativity . Energy and enthusiasm are your hallmarks. You think out-of-the-box and wow people with your interesting angles and quality work. You love the creative process – whether that’s selling a new customer or recruiting a great salesperson.

  • Strong communication and presentation skills. You love the idea of sharing the Tableau story.

  • You are a Recruiter! Tableau hires company builders and, in this role, you will be asked to be on the constant lookout for the best talent to bring onboard to help us continue to build one of the best companies in the world!