Pelican Products Field Technician in Singapore

The Field Engineer Technician will provide operations, quality, and technical support to Pelican BioThermal internal and external operations. This includes Service Center operations, process, and equipment validation.This position will work cross functionally with external business partners (vendors) to ensure that all operations are meeting Pelican BioThermal requirements.

Primary Duties:

Start-Up/New Operations - 70%

  • Work with senior engineering staff to understand potential business partners and vendors’ quality management systems, capabilities, processes, and programs. Work with business partners to implement corrective actions for identified gaps and/or potential risks.

  • Execute test protocols at potential business partner sites and report results to ensure compliance with program requirements.

  • Support external business partners from initial validation and deployment, through ongoing technical and engineering service operations activities.

Technical Support - 20%

  • Provide global process and technical support for services equipment and processes. Support, train, and audit applicable test protocols and standard operating procedures (SOPs) across global service center operations (including external business partners).

  • Perform thermal testing programs that are required globally; this includes ensuring the appropriate test documentation and evaluation of test results.

  • Support the research and/or implementation of equipment solutions or process improvement activities to improve efficiency and safety while reducing costs.

  • Provide ongoing technical support including operations and quality capabilities, and cost estimates throughout projects. This includes internal support, vendors, and/or clients.

Other Responsibilities - 10%

  • Follow company policies and practices as outlined in handbook and follow guidelines regarding safety as outline in the AWAIR and other safety procedures in accordance to the job.

  • Perform additional duties as assigned.

Job requirements:

  • Requires a technical or Bachelor’s degree in engineering or equivalent recognized engineering qualification with one to three years of related experience in an engineering, manufacturing, or quality audit role. Global pharmaceutical or medical device industry experience is preferred.

  • Excellent analytical, organizational, and communication skills.

  • Must be able to operate in a fast-paced organization, manage multiple projects simultaneously and possess strong organizational skills with the ability to meet deadlines.

  • Must be able to interact effectively and diplomatically with customers, vendors and employees at all levels within the company.

  • Must be proficient with Microsoft Word, Excel, Outlook and other appropriate software programs.

  • Understanding of cGMP requirements is preferred.

  • Ability to travel up to 50% to 75% of time both domestically and internationally as required to meet objectives.

  • Must be flexible with work schedules and be available to work on evenings and weekends, with or without advanced notice.

Physical requirements and working conditions

This positon requires prolonged sitting, talking on the phone, viewing a computer monitor for long periods of time, and hand wrist activities. While performing the duties of this job, the employee is occasionally required to execute physical activities within the facility areas (i.e. standing, walking, or crouching). Ability to lift and/or move up to 10 pounds and occasionally up to 40 pounds. Environmental conditions congruous to office areas, periodic air travel as well as visits to business partner facilities. Business partners may be located internationally, requiring early morning or evening work.

Pelican Products, Inc. is an Equal Employment Opportunity/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.