World Wide Technology Operations Manager in Singapore

Operations Manager


Job Code5652

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Operations Manager, Singapore

World Wide Technology (WWT) is a global technology integrator and supply chain solutions provider that brings an innovative and proven approach to how organizations around the world discover, evaluate, architect and implement technology.

Headquartered in St. Louis, WWT works closely with industry leaders such as Cisco, HP, EMC, NetApp, Citrix, VMware and Dell, focusing on three market segments: Fortune 500 companies, service providers and the public sector. WWT employs more than 4,000 people and operates more than 2 million square feet of state-of-the-art warehousing, distribution and integration space strategically located throughout the world. WWT is proud to announce that it has been named on the FORTUNE “100 Best Places to Work For®” list for the fifth consecutive year.

World Wide Technology Inc., Business solutions provider currently has an opportunity available for an Operations Manager in APAC region.This position is located in Singapore.


  • Promotes the World Wide Technology Core Values and Corporate Goals

  • Strong integrity in managing business decisions

  • Adaptable to company culture of coaching and teamwork

  • Demonstrates strong passion and work ethic – setting example for organization

  • Leads a team of cross-functional Operations resources:

  • Team includes various leadership teams of customer service, materials planning, supplier management, warehousing and logistics

  • Drives appropriate level of expectations for the performance and business

  • Provides training, development and guidance to new and current staff

  • Performs employee development plans on annual basis

  • Drives operational scaling with support from Director of Asia operations

  • Delivers Operational Excellence through:

  • Setting high standards across operational teams and driving toward targets

  • Manages and improves cost budgets through rigor and discipline

  • Ensures the KPI’s targets are met while driving quarter/quarter improvements

  • Actively engages in operational needs with customer to ensure proper attention is being given and responded to

  • Develops and drives key initiates in continues improvement projects

  • Evaluates and optimizes existing processes to drive efficiencies and cost improvements

  • Understands, follows and ensures compliance of department with Safety, ISO and TL9000 requirements

  • Provides strong internal and external collaboration:

  • Develops and maintains ongoing collaborative relationship with program management, logistics and quality on local and global scale

  • Actively engages with customer to ensure performance is being achieved and improved

  • Communicates business metrics on a Weekly, monthly, quarterly to the management Team


  • Bachelor’s Degree (or higher) with 8-10 years’managerial experiencewithin similar positions

  • Strong and demonstrated job roles in managing/leading people across operational responsibilities

  • Deep understanding of end-to-end supply chain processes and business

  • Strong background in technology / engineering is highly preferred

  • Demonstrated experience in managing a dynamic cost budget

  • Ability to work independently

  • Ability to work under pressure and adapt to changes

  • Strong communication skills (written, verbal, and presentation) required

  • Strong MS office skills;ERP knowledge, preferably with Oracle System