PayPal Seller Risk Policy Lead- SEA & India in Singapore
PayPal's mission is to be the world's favorite way to pay and be paid. With more than 200 million active accounts in over 200 countries, and payment volumes in excess of $350 billion in 2016, PayPal is the clear leader in global online payments. Risk Management is PayPal's key competitive advantage. Our ability to enable revenue, prevent fraud and other risks in online transactions makes us the largest and fastest growing online payments company in the world. The Regional Risk Management Team in Asia Pacific is responsible for delivering on the loss targets for the region as well as metrics related to user experience. In addition, the team also drives and enables a number of revenue enablement initiatives. Analytics-based strategy, execution bias, originality of thought, customer championship and collaborative culture are some of the prominent themes in the team. We are currently seeking a seasoned professional to join the team, specifically focused on managing risks in South East Asia and India markets. The position involves working very closely with the country teams, including GMs and the segment heads for each of the major markets, as well as banking partners, merchants and regulators. The person will also be collaborating closely with various risk teams for optimization of risk management policies and actions for the markets in coverage.
Partner with the Business Units (BU) to understand the customers' needs, and define and support the business strategy for various customer segments
Identify and execute on opportunities to drive down customer friction and loss and enable profitable growth - subject to the constraint of managing PayPal losses and maintaining a safe payment ecosystem
Educate the BU teams about Risk's strategy, agenda, and progress as it pertains to customer segments in the respective countries
Educate Risk teams about BU's strategic priorities, including segment level programs/ initiatives
Help support various reporting rhythms for internal & external stakeholders e.g. Country Leadership team, Board of Directors, regulators, partners etc.
Work with global and regional teams to evaluate and improve existing risk management policies on a regular basis; routine and on-going analysis of losses to ensure an appropriate balance of portfolio losses and risks at all times
Continuously evaluate industry trends, competitive risk policies and customer needs to manage and influence PayPal's direction & performance of its risk management programs
Lead sub-regional implementation of risk mitigation controls (e.g. reserves, minimum balances, withdrawal limits) to limit risks from specific populations
Consult on business initiatives, products and features. Analyze risk impacts, exposures and expected profitability of new products and offerings.