PayPal APAC Sales Operations Program Manager in Singapore, Singapore

APAC Sales Operations Program Managerin Singaporeat PayPal

Date Posted: 3/14/2018

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Job Snapshot

  • Employee Type: Full-Time

  • Location:

  • Job Type:

  • Experience: Not Specified

  • Date Posted: 3/14/2018

  • Job ID: R0026641

About Us


At PayPal, we believe that now is the time to democratize financial services so that moving and managing money is a right for all citizens, not just the affluent. We are driven by this purpose, and we uphold our cultural values of collaboration, innovation, wellness and inclusion as our guide for making decisions and conducting business every day. It is our duty and privilege to be customer champions and put those we serve at the center of everything we do.

We are one team that respects and values diversity of thought for everyone, everywhere, and we actively seek to create an energizing workplace that brings out the best in all of us. If you’re ready to shape the future of money, join the team at PayPal. We're proud to work here. You will be too.

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 210 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

APAC Sales Operations Organization is responsible for driving sales excellence for our internal sales and external partner community at PayPal APAC. Our focus is to support revenue and TPV growth by focusing on key initiatives and programs that enable sales and partners to sell more effectively and productively and also ensuring we support business process management to manage risk and exposure to the company.

The APAC Sales Operations Senior Program Manager will be directly responsible for supporting both global and local operations initiatives & local strategic initiatives associated to enabling our sales teams to sell more effectively. Including optimizing our current business processes through automation and business process improvement, improving business visibility through reporting and analytics, enabling sales through communication, learning / development and compensation management.

This role will work closely with our global sales operations centers of excellence focused on tools, enablement, reporting, compensation and PMO. The APAC team is responsible for gathering requirements, validating business processes, stakeholder engagement/ management, initiative sign off and driving deployment, adoption and change management associated to local and global initiatives. The team is also front line sales support for our sales organizations on end to end process management and tools support. They are responsible for ensuring the global COE’s fully understand the regions requirements to support global build project build out. Lastly they are responsible for supporting local sales operations initiatives, Strategic GTM initiatives aimed at supporting the enablement of the APAC Sales teams.


  • Drive increased sales productivity and improved controls through process improvement, optimization and automation, associated to the management of Pricing, Risk, Legal and opportunity management processes.

  • Lead & Participate in large strategic Local & Global cross functional initiatives associated to Sales Process, Sales Enablement, reporting & Analytics , tools and compensation for APAC deployment.

  • Strategic and operational reporting & analytics framework to effectively manage the business and business processes (including pipeline management & CRM Optimization strategy)

  • Drive Adoption and change management of global projects.

  • Stakeholder communication and engagement on all sales operations programs


  • 5+ years in a program management role leading and managing large global, local cross functional programs focused on driving process improvement and/or new capabilities

  • 5+ years of experience driving process optimization initiatives with a major focus on systems automation

  • Proven track record working on multi-region projects requiring large change management requirements

  • 5+ years of experience with & CRM and proven experience in driving initiatives that leverage CRM as a strategic business enabler.

  • Strong business acumen and strategic mindset.

  • Strong analytics and reporting capabilities

  • Strong communication and presentation skills

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.


Individuals seeking employment at PayPal are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. You have the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.