Agilent Technologies, Inc. Field Service Engineer in Singapore, Singapore
Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek –– so they can do what they do best: improve the world around us. Information about Agilent is available at www.agilent.com.
Responsible for on-site installation, implementation, maintenance and repair of company and multi-vendor systems solutions which may include hardware, software and networking products as well as operating systems. Installs and optimizes hardware/software/network products and configurations at customer sites. Diagnoses and resolves product performance problems. Performs maintenance and repair services. Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance. Proactively responds to potential equipment issues to prevent unplanned interruption of customers' business. Delivers (does not design) fully integrated solutions, which may include peripherals, communications, operating systems and applications software. Serves as an internal resource on technical issues. May train other field engineers or customers. May calibrate equipment on-site for large volume customers.
Works on on-site customer service and support assignments with broadly defined objectives
Solves non-routine issues, challenges and problems within field of specialization
Bachelors or Master Degree or University Degree or equivalent.
Minimum of 1-2yrs relevant experience with typically 2-4yrs.
Agilent is an equal opportunity employer.
Date Posted: 23/Apr/18
Job Title: Field Service Engineer
Business: Agilent CrossLab Group
Job Category: Support / Service
Job Sub-Category: Field Service Engineer
Region: Asia Pacific
Country or Area: Singapore
Shift: Day Job
Job Type: Experienced
Travel Required: Occasional
Duration (Temp Positions Only): Not applicable
HR Country Location: Singapore
HR Town/City Location: Singapore