Citi GCG - Head of Credit Shield Business and Portfolio Management, Regional Insurance in Singapore, Singapore

  • Primary Location: Singapore,Singapore,Singapore

  • Education: Bachelor's Degree

  • Job Function: Product Management

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: Yes, 10 % of the Time

  • Job ID: 18015875

Description

Job Purpose:

  • Managing the profitability, product details, approvals, stakeholder management and vendor management for Credit shield business- APAC and EMEA

  • Building transparency, providing financial analytical support on VONB management and building understanding within the insurance community (region and country) for the AIA relationship

  • Providing Product level analytical support, experience management aligning to value targets, competitive benchmarking and identifying gaps and opportunities with focus on the top 25 products in the region.

Key Responsibilities:

Credit shield Management

  • Manage the profitability and product design in accordance to Global product chassis

  • Relationship management with business partners and reinsurers across APAC and EMEA.

  • Drive product performance remediation with global, regional and country business and controls stakeholders

  • Lead and provide direction and assistance in product design, development, pricing competitiveness based on global and regional requirements and in conjunction with Citi internal product and provider approval process.

  • Regional coordination and management for accounting attestation and profit share based on Regional Coordination Agreement.

Product and VONB Experience Analytics and management support

  • Support the Asia Insurance Team in the review of VONB analysis, identifying strategic and tactical actions required to improve product mix and performance

  • Building transparency, providing financial analytical support on VONB management and building understanding within the insurance community (region and country) for the AIA deal

  • Review the integrity and analyze country level and regional product plans and product mix, identifying gaps and opportunities

  • Trend and experience analysis on product mix and financials

  • Drive simplicity in product design- Product segment underwriting analysis

  • Support the Asia Insurance Team (in close collaboration with insurance partner) in building a product database and competitor benchmarking

Product Development and Management – top 25 products

  • Review the top 25 products across markets and develop roadmap to leverage across markets. Ensure we maintain their competitiveness and are easy to buy and simple to sell

  • Providing Product level analytical support, experience management aligning to value targets, competitive benchmarking and identifying gaps and opportunities with focus on the top 25 products in the region.

  • Support the Asia Insurance Team in the design, review, implementation and evolution of regional product mix, palettes by channel and segment for the insurance partnerships

  • Rapidly expand these design principles and best practice for regional application across Citi’s consumer business- concepts and design that can be implemented across markets.

  • Develop and expand insurance solutions including sharing/implementing global/regional best practices

Qualifications

The ideal Candidate will meet the following requirements:

  • Qualified actuary (8-12 years’ total experience, 3-5 post qualifying)

  • Strong end-to end product development skills. Product development includes pricing, design, service & distribution, underwriting, claims management.

  • Strong analytic and finance modeling skills: product strategy, business planning, and financial results (valuation), MIS, pricing

  • Good understanding across insurance products. Exposure to Credit shield business preferred

  • Demonstrated ability to analyze, trouble shoot, and influence stake holders across functions and countries.

  • Highly organized and commercially savvy

  • Strong communications (verbal, written, PowerPoint) and relationship management skills.

  • Ability to operate in a matrix environment

  • Multi-market experience preferred with demonstrated provider and re-insurer networks