Marriott Technical Support Analyst, Singapore Area Office in Singapore, Singapore
Posting Date Feb 22, 2018
Job Number 18000J0S
Job Category Information Technology
Location Singapore Regional Office, Singapore, Singapore VIEW ON MAP
Position Type Non-Management/Hourly
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Provides technology & support services that create positive business impact by optimizing the effective use of systems at the assigned offices.
Education and Experience
2 year degree from an accredited college/business/technical school (or the equivalent training/education in respective country).
Information Technology related job experience, hospitality experience is beneficial.Key Stakeholders
All Company Owned Office Associates
Area Office iT Manager
Regional Senior Director of iT
iT Peers from Continent and Regional iT Team CORE WORK ACTIVITIES Managing Projects and Priorities
Monitoring computer and network operations performing onsite and offsite backup/recovery functions and maintaining disaster recovery plans.
Ensuring current systems are in compliance with Company system standards.
Proactive and reactive maintenance of the health and integrity of all the offices IT infrastructure and iT equipment including but not limited to: Email. Desktop, Laptops, Servers, LAN infrastructure and Operating System Software– Administration and Maintenance for Tier 1 support.
Creating disk images performs maintenance that eliminates security risks, assures appropriate local area network system access and enables dissemination of duties.Managing Key Stakeholders Expectation
Effective managing problems via time tracking and resolving them quickly with the business clients being informed of the situation at all times.
On the spot/ad hoc, writing procedures, and organizing outside vendors to undertake training
Providing applicable written communications to all the offices Associates from time to time.Managing Key Process/Documentation
Maintenance and completion of all establish checklists as and when required
Compliance with applicable Company Policies and iT Standard Operating Procedures (SOPs) and other related material.
Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.