Aon Corporation Executive (Code: SGP1260) in Singapore

Job Description

Responsibilities

Primary Role

  • Handle phone/ email/web chat enquiries within stipulated turnaround time agreed
  • Accurate and prompt processing of client’s self-funded/non insurance claims in accordance with the agreed rules and within stipulated timeline stated in the Service Level Agreement (SLA) or agreed with each client if there is no SLA
  • Generate payroll/taxable/claims/other reports on agreed schedule timeline
  • Manage & handle complaints/feedback from employees and client’s human resource team
  • Handle all administration matters relating to the client’s programme

Other Areas

  • Assume duties assigned from time to time by reporting manager

Requirements:

  • Good written and verbal communication skills in both Japanese and English languages to liaise with Japanese clients
  • Good interpersonal and min 1-2 years customer service skills
  • Meticulous; Independent; Ability to work with cross functional teams; highly adaptability to changes
  • Good excel skills
  • Experience in Company Self-Funded Benefits/ Flexible Benefit claims processing preferred but not a must
  • Degree Holder or Min. Diploma Holder or equivalent
  • Team player & positive attitude

11 April 2018

Job number: SGP1260

Location: Singapore