Facebook SMB, Partner Manager (Thailand) in Singapore
Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.
The SMB team contributes directly to this mission by connecting every small business in the world with their customers on Facebook and then helping them grow through solutions like pages and advertising. We succeed when we help our customers grow their business. In this role, you will be responsible for demonstrating the value of Facebook’s advertising solutions through scaled education initiatives and pre- and post-sales support strategies in a team driven environment. Ideal candidates will have previous experience in account management and/or selling marketing solutions. This role will handle agencies/advertisers in Thailand based out of the Singapore office.
Develop and implement an SMB agency strategy for Thailand that maximizes year-on-year growth of revenue via unlocking clients, converting and delivering on agency and client opportunities and build partnerships that scale revenue
Create and deliver consultative sales presentations using industry knowledge, market trends, Facebook and Instagram solutions
Develop and implement scale programs to acquire new agencies, nurture and grow their capabilities
Build and develop mid-level and senior level agency relationships with a focus on driving revenue, agency education and agency satisfaction
Provide pre and post-sales support to small and medium advertisers for all online sales ad products
Partner with agencies and other third parties to scale advertiser growth and service
Work directly with advertisers and agencies to improve performance of Facebook Pages and ad campaigns
Develop solutions to optimize team workflows and improve team efficiency
Work cross-functionally with Sales, Marketing and Product teams within Facebook.
BA/BS degree with outstanding academic performance
5+ years of experience in account management or sales
Ability to define and communicate agency strategies that align with business goals of both the agency and its clients
Extensive experience in communicating and partnering at all agency levels from C-Level executives and all throughout the agency
Proven ability to prioritize and manage multiple projects while maintaining strict attention to detail
Highly motivated and able to thrive in a fast-paced start-up environment and execute in a timely fashion
Prior experience working in digital sales or acquisitions is a plus
Proven records of driving a successful Joint business plan is a plus